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Premium car market shaping up to be ‘One-Top, Two-Strongs’ competition centering around Genesis

2023.05.18

[ACE] Experiences About AS process_Recapitulate
Save ‘customer`s time’ to increase CSI

2023.03.14

[ACE] Experiences About AS process_07_Summary(Benchmarks)
Lexus and Volvo competing for the top in AS experience

2023.03.14

[ACE] Experiences About AS process_06_Check-out
While 63.5% of all customers experienced free services, there was a big gap between ‘desired’ and ‘offered’ services

2023.02.28

[ACE] Experiences About AS process_05_Payment
Repair/maintenance Cost Was 830K KRW on Avg., with GM Korea Showing the Lowest

2023.02.23

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